We are sorry you are experiencing issues streaming Audacy. Here are some troubleshooting tips:
- Ensure you have the latest app version of Audacy. Click here to verify.
- Power down your device for 45 seconds and then re-open the app once your device is powered back on.
- Check your internet or data connection.
- Ensure you are connected to your network.
- Attempt to stream another video in your phone's web browser.
- In the event you are still experiencing issues streaming in your web browser, your mobile data might not be strong enough to play Audacy. Connect to WiFi or wait until you’re in area with a better signal.
- Lastly, uninstall and re-install the Audacy app.
Please contact support if you are still experiencing issues.