Samsung Galaxy devices have a number of optimization services that can impact Audacy. In order to have a seamless Listening experience, we recommend whitelisting Audacy in your Galaxy device's Battery, memory, and data-saving settings.
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Battery Saver
Open Settings, and then tap Apps. Select Audacy, and then tap Battery. Choose from one of the available options. Select Unrestricted.
You'll also see Optimized and Restricted, but these options will not allow the app to play audio while your Galaxy device is locked or in the background.
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Sleeping Apps - Memory Saver
Open Settings, select Battery and device care. Tap Battery. Tap Background usage limits. Tap Sleeping apps and check if Audacy is listed. If it is, tap and hold on Audacy and remove it from the list. If it doesn't appear in this list, tap back and then tap Deep sleeping apps, and look for Audacy there. If it is, touch and hold the app in the list, and then tap Remove to delete it from your Deep sleeping apps list. We recommend adding Audacy to your Never sleeping apps list.
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Data Saver
Navigate to Settings, and then search for and select Special access. Tap Allowed to use data while Data saver is on, and then tap the switch next to Audacy to enable it.
We do not recommend using Audacy with Power saving mode, as playback may be abruptly halted to save battery life. Your device may prompt you to enable Power saving mode when it gets below 20% battery. To disable Power saving mode, Open Settings, tap Battery and device care, and then tap Battery. Turn off Power saving by tapping the switch. You can also swipe down from the top of the screen to disable power saving mode in the settings drawer.